One of the leading Solar Manufacturers, Springers needed Performance Excellence
Springers, a leading solar provider based in Australia, has been powering energy independence to Queensland homes and businesses for years. With a commitment to quality and backed by industry-leading warranties, Springers has become a trusted name in the industry with a string of awards and certifications from some of the largest solar manufacturers in the world.
However, the company faced a challenge in meeting urgent needs. Springers needed a fully digital transformation leaving traditional processes behind. A reputed leader in the industry, the customer experience was its primary focus. Atharva’s team was up to the challenges to redefine Springers’ System and deliver Performance Excellence.
Challenges
When Springers came to Atharva, they were managing operational and data activities with Odoo 10 Enterprise ERP. But, it was not mission-critical to achieve organizational efficiency. They still relied on some manual processes including sales and invoicing. Springers were also facing issues with conversions due to an unoptimized website and low performance. Springers needed a new strategy, advanced implementations, and a data-driven culture to move to the next level and beat the intense competition.
Springers had to handle an enormous amount of data, and they needed integrated systems to organize data workflow and manage the vast pool of data for analysis, decision-making, and process improvements. They needed a comprehensive solution to manage special solar-related data with STC Forms and solar certificates.
